Getting started for tenants

Are you new to Yeehlow? Or just want to know more about how it works? Use our guide to familiarise yourself with setting up an account, editing your profile, connecting with your property, communicating with your landlord and housemates, submitting issues, sharing documents, and more!

# What is Yeehlow?

Yeehlow is an online communication platform for tenants and landlords.

The Yeehlow system provides clear communication trails via internal messaging and document sharing, as well as a simple system for reporting issues and a platform for review, to ensure service levels are maintained and maintenance issues are resolved effectively.

# How do I join Yeehlow as a tenant?

1. Go to Yeehlow (hyperlink)
2. Chose to register with your email or Facebook account
3. Confirm your email address
4. Upload your profile picture

Remember to check your email account for the email confirmation link. Please note, if you registered using Facebook you will not need to confirm your email.

# How do I edit my Profile?

Login to your account and click My Profile in your dashboard.

In this section you can edit your first and last name, contact number and profile picture.

Make sure you click the save button, so that any changes are saved.

How do I add/change my profile picture?

1. Login to your account and click My Profile in your dashboard
2. Click Add Profile Photo
3. Click the Update button
4. Select an image from your device
5. Crop your photo and click the Save button

Alternatively you can click and drag your photo;

1. Login to your account and click My Profile in your dashboard
2. Click on your profile picture icon and select Drop files here to upload
3. Click and drag an image from your device
4. Your image will automatically save

# How do I connect with my landlord and property?

Adding your property to your account will automatically connect you with your landlord and housemates.

1. Log into your account
2. Click My Property
3. Search for your property using the postcode and/or address in the search box
4. Click on the property you would like to connect with
5. Send your request to connect with the property

Your request will be sent to the landlord of the property for approval.

You will receive a notification email once you are connected with your property.

Link other help pages below