I would hear stories about rogue landlords, but I knew from personal experience and from friends that landlords can be great. If I could find a fault, it would be the dated and messy way we communicated.
It would often be via housemates, missed phone calls or assorted email chains. I wondered if there could be a way we could communicate using one simple system. Where everything from reporting an issue, to providing documentation, arranging inspections, all communications would all be in one place.